At Aruna, our return policy is designed to ensure that our customers have unquestioned confidence in our products and an exceptional experience with our customer service.

Reasons for a Return

There are two primary reasons for a product return:

• Preference – The product does not meet the customer’s preferences related to color, fit, etc.
• Performance – The product has a performance defect upon use.

The return policy varies based on Preference & Performance and whether the item is a Headband or a Bag. Below is an outline of our return policy:

Return Policy Overview

Headbands

• Preference – Return up to 30 days for a refund or replacement
• Performance – Return up to 30 days for a refund
• Restock – Not accepted

Bags

• Preference – Return up to 30 days with tags attached for a refund or replacement
• Performance – Return up to 1 year for a replacement
• Restock – Accepted if there is no visible wear

We hope you love your new Aruna product, made in freedom! If you are not satisfied with your purchase or have any issues or concerns, simply email returns@arunaproject.com with your request, and we will provide return procedures and answers to your questions.