At Aruna, our return policy is designed to ensure that our customers have unquestioned confidence in our products and an exceptional experience with our customer service.

Reasons for a Return

There are two primary reasons for a product return:

• Preference – The product does not meet the customer’s preferences related to color, fit, etc.
• Performance – The product has a performance defect upon use.

The return policy varies based on Preference & Performance and whether the item is a Headband or a Bag. Below is an outline of our return policy:

Return Policy Overview

Headbands

• Preference – Return up to 30 days for a refund or replacement
• Performance – Return up to 30 days for a refund
• Restock – Not accepted

Bags

• Preference – Return up to 30 days with tags attached for a refund or replacement
• Performance – Return up to 1 year for a replacement
• Restock – Accepted if there is no visible wear
  
  

Almost Perfect Items – Final Sale

Products marked as “Almost Perfect” are sold as final sale and are not eligible for returns, exchanges, or store credit. These items may include slight imperfections but are fully functional and still handcrafted with care by our Aruna Artisans. By purchasing an "Almost Perfect" item, you acknowledge and accept these conditions.